Carts that triple in size and customers that keep coming back for more – no wonder the Cylindo Room Planner has the furniture industry talking.

Smart furniture retailers have long stopped viewing the web as a competitor, and have instead realized the immense potential the web offers in terms of delivering superb shopping experiences. Incorporating engaging tools that speak to the 21st century consumer, ensures customers are engaged, entertained and fully informed.

We receive a lot interest in our Room Planner, from furniture retailers from all over the world, and a couple of questions often emerge. This post will try to answer some of those questions.

Why is the Cylindo Room Planner different?

The Cylindo Room Planner is a real-time 3D design tool, that lets customers draw their own floor plan and then furnish it with your products. Room planners, as such, are nothing new, there are a number of options available, but what makes the Cylindo Room Planner so different is its shear quality and ease of use.

To put things in to perspective, below is inserted a picture of one of the largest suppliers in the US of room planners. Functionally it fulfills its duties, customers are able to draw floor plans and place furniture in a room.

But if you are catering to the modern consumer who spend copious amounts of hours online and are regular internet shoppers, you are not really going to wow anyone with that.

This on the other hand is the Cylindo Room Planner

A realistic 3D environment that gives customers the opportunity to view multiple products together in a design setting of their own choice.

Thanks to the founders of Cylindo’s roots in the gaming industry, the Room Planner was developed in accordance with the visual excellence that is prevalent in modern video games. That, plus the fact that, the Room Planner’s UI and UX were developed in close corporation with some of the leading furniture companies in Scandinavia and the US, makes it the perfect choice for retailers and manufacturers who seek to satisfy their customers’ needs for engagement, entertainment and information.

Where can you use it?

Most furniture retailers choose to embed the Room Planner on their website. This allows customers access to the tool when they design from the comfort of their home.

Customer-created designs can be saved and uploaded to a branded community; this lets customers share their designs and interact with other customers, which offers a unique opportunity for retailers to engage with their customers and encourage brand evangelism. It is a well-known fact, that customer reviews have a dramatic impact purchase decisions – and a branded community is the perfect playground for peer-to-peer interaction that will spawn plenty of trustworthy customer reviews.

In addition to interacting with other customers, users can also receive valuable help and service from sales staff who can access the Room Planner from either a store kiosk or an internet connected POS. This gives sales staff a really unique opportunity to gain insights and add positively to the shopping experience, by working together with the customer on their interior decorating project.

The Cylindo Room Planner was recently launched as a white-label Ipad app, giving retailers the possibility of having their own branded version of the Room Planner for Ipad.

Many customer still need the tactile confirmation that can only be found by actually seeing the furniture in real life, and therefore go to the store to verify what they have chosen online. The Room Planner for Ipad lets customers virtually bring their entire house with them, when they go shopping. As they browse through the aisles they can easily check their design to see if anything should be changed. This ensures not only that the customer gets exactly what they want, but it also ensures that the retailer will experience a lot less returns, since such things as size and fit has already been verified.

You can also equip your sales staff with Ipads for enhanced customer service capabilities.

What is required to run the Cylindo Room Planner?

Because Cylindo host the solutions, you need not worry that the Room Planner is going to slow your website down to a grinding halt. The software is safely hosted on Amazon servers, guaranteeing reliability and speed. From the customer’s perspective, the software is also easy to run. A lot of work has gone into developing a high level of visual quality without the need for a high spec computer; the Room Planner is fully functional on any mainstream computer.

Before you can run the Room Planner, you need to download a tiny plugin from Unity, similar to running Java for the first time. Many know Unity already, as it is the world’s leading 3D engine and used by more than 1.000.000 developers worldwide, however for the ones that don’t, the Room Planner comes with easy download  instructions and a short video, ensuring complete peace of mind.

Is the Cylindo Room Planner expensive?

Due to each customer’s situation and requirements being unique, we cannot simply list prices, but you might just be very surprised at what this sophisticated solution can be yours for, and you are very welcome to contact us for a no obligations quotation for your particular needs.

Is it difficult to incorporate on to a website?

The Room Planner is as easy to embed as a YouTube video and requires nothing particular in order to be embedded.

You can also have the Room Planner integrated with your ecommerce system, if you have one. We can take care of the integration for you, or if you prefer, you can handle the integration from your end or via third party website developer. We are very flexible; our main priority is that you get the solution that most perfectly suits you.

What results can I expect from the Cylindo Room Planner?

We have had nothing but positive feedback from the retailers that use our Room Planner. They report that the average cart size from customers shopping via the Room Planner is 300% larger than with a regular sale. The level of engagement also receives a significant boost, with website’s stickiness increasing more than 100% on average.

For more information on the Room Planner please visit: http://cylindo.com/software/room-planner/ or contact Lisbet Hansen at hello@cylindo.com

“What we are talking about here is the future of retail. Giving customers the full control of the purchase experience. Intuitive technology tools are a critical part in making that happen – and that is why we have chosen to partner with Cylindo!" – Lekan Bashua, Turnstone